Showing empathy is yet another vital interpersonal skills to build interesting human relationships. The two basic ways of expressing empathy is through effective verbal and non-verbal communication. One of the best ways to learn empathy skills is through customer service representatives, call center agents, sales executives and counselors. In fact, they go through a professional empathy training and presentations to learn the art of empathy. Though empathy skills is one of the common traits among customer service representative
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Empathy Statements Examples List |
What is Meant by Empathy?
Putting yourself in other person's shoes, think, feel, and provide solutions to the other person's problem is empathy. Listening with understanding and empathy is one of the characteristics of emphatic people. We exercise empathy the more challenges we face in our life